& Other Services
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Do you have Meet & Greet Services?You will be greeted in airports and other public places with a hand-held sign. We can also meet you at your hotel and in other locations.
Do you have toll-free service from overseas?Instructions will be provided with your confirmation voucher, so you may contact us toll-free should you require assistance after departure.
Do you offer customized services?Yes, but additional advance notice is required to prepare custom itineraries, motorcoach services, and other special requests.
How can I pay for chauffeur or transfer services?Auto International is Auto Europe's authorised Affiliate. Payment is done directly to Auto Europe. Auto Europe accepts American Express, Mastercard, Visa, and EFT.
How is my reservation confirmed?A detailed confirmation voucher will be sent to you. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. In either case, a copy is mailed the next business day.
How quickly can I reserve chauffeur or transfer service?We are able to accommodate most chauffeur reservation requests with as little as 3 hours advance notice. Services must be fully pre-paid, and credit card information will be kept on file for any extra charges (such as additional time/mileage, cellular phone bills, etc.)
Is there a fee if I cancel my reservation?Reservations are fully refundable up until the time the driver and vehicle depart the garage. A penalty will be applied to 'no-show' bookings.
Is there a fee if I change my reservation?There is no fee to change reservations for chauffeur services.
How will I find my transfer driver?Arrivals in airpors and other transportation hubs will be greeted with a hand-held sign.
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